craig D. lebanon, ohio June 02, 2023 "Puspa was very professional and efficient in performing our annual AC inspection and service."
robert A. batavia, ohio June 01, 2023 "He was very responsive and knowledgeable. He had the problem diagnosed and solved very qickly."
david E. cincinnati, ohio June 01, 2023 "The technician was supposed to come in a 2-hour span and did not. I then called for a later 2-hour slot, and s/he didn't come. I essentially waited all day, and I got no result."
pete Z. fairfield, ohio May 31, 2023 "The service technician that came to our house was very thorough and did a great job servicing our heat pump and explaining everything that he was checking and what he was doing."
karen D. loveland, ohio May 31, 2023 "As an update to my responses yesterday when no technician came and I didnt receive a phone call to reschedule - I was very happy to receive a phone call from Chase at 7:45am saying hed be here at 8am as scheduled. Chase was very pleasant and knowledgeable and took the time to explain our options. A new water heater was installed in one visit which was awesome. Overall satisfied but prefer quotes that have the cost of an item and labor vs a flat rate."
christy M. mason, ohio May 31, 2023 "Have yet to get my machines cleaned. Have scheduled twice but no tech showed up and no one called. Hopefully they show up next time"
matt V. cincinnati, ohio May 30, 2023 "They were on time, did what they needed to do, and explained it to me at the end such that I understood."
karen D. loveland, ohio May 30, 2023 "Called at 8:10am and scheduled service for water heater. Was given a window of 2pm-5pm. Waited 3 1/2 hours no technician showed up or called. I called at 4:55 to ask status only to be told work was completed. Then that was changed to technician called and there was no answer. No one called. There is no record of any incoming call on my cell phone ( which is the number I asked to be called on) or my home number or any voicemail. I will gladly reevaluate my reviews of Knockelmann after technician arrives at 8 am tomorrow morning, May 31, 2023 since I was told theyd be here."
andrew T. mt lookout, ohio May 30, 2023 "Kyle and Dillon went above and beyond to make sure my problem was resolved."
richard Z. cincinnati, ohio May 27, 2023 "Techncian called before coming (as expected), completed the service, and answered my questions. Hoever, I was not emailed (or provided in-person) a receipt for the 2 lbs of coolant we loaded into my system. And in reviewing my records, I see that on the last call, I was sold a UV bulb replacement only 6 omnths after the rpeviosu one had been installed (they last at least a year). Your system should have told the technician at that visit it was not yet necessary."
marcia S. cincinnati, ohio May 27, 2023 "Knochelmann's has always provided me with good service and competent technicians to do the necessary work."
joe D. newport, kentucky May 26, 2023 "Bryon Weber did a great job explaining the problem and the fix you really need a different emergency phone service I cannot understand then"
dawn P. cincinnati, ohio May 26, 2023 "Multiple trips but very thorough and very responsive to our concerns."
luveta B. cincinnati, ohio May 26, 2023 "Technician was nice, polite and respectful of my home. I just don't want rotating Technicians servicing my equipment. I want to get to.know my Technician and he knows my equipment."
estate G. cincinnati, ohio May 26, 2023 "Kyle and Dillon were polite and helpful and had good communication."
dave F. erlanger, kentucky May 26, 2023 "The service was performed on time and they were very professional."
rita G. cincinnati, ohio May 25, 2023 "Puspa called to tell me he was on his way, he arrived promptly on time. He made sure he had his protective slippers on his shoes. He was efficient at his work, and very knowledgeable, explaining what he was doing and answering all my questions. He was very polite and friendly."
jim A. cinti, ohio May 25, 2023 "The tech you sent was very prompt, courteous and knowledgeable. He fixed the problem and I am happy with his work."
gary S. cincinnati, ohio May 25, 2023 "Arrived on time, took time to explain my systems and what they were doing. Took time to answer my questions and provide suggestions. Were personable and easy to talk to."
maria S. villa hills, kentucky May 24, 2023 "dispatcher sent technician to wrong address despite my calling first thing in the morning to make sure correct address would be given to technician. The problem was completely the fault of the dispatcher/office staff, not technician."
richard M. west chester, ohio May 23, 2023 "Guy was very professional and took extra care to make sure the outside system was clean and all filters replaced."
teresa E. hamilton, ohio May 23, 2023 "I set an appointment nobody came. I called they said appointment was never set. I work in management and live by myself. I tried to set the appointment up so I could just leave early but they told me I had to do it in the mornings. The technician was great."
frank M. maineville, ohio May 20, 2023 "Service technician (Kyle) was very professional, courteous, and efficient. Would recommend him to anyone"
andy N. cincinnati, ohio May 15, 2023 "Service technician was on time and explained the issues with the HVAC unit and recommended continuous tune ups to maintain its warranty"
thomas F. cincinnati, ohio May 09, 2023 "I felt assured that the HVAC system was not at fault and that the failure event had to do with the thermostat"
arlene T. cincinnati, ohio May 04, 2023 "I had Byron Weber at my home to check out my air-conditioning and I was very satisfied with his service on May 2,2023."
dennis H. florence, kentucky May 04, 2023 "Quick, professional service. The technician was very helpful, knowledgeable, and personable. Very professional. ."
tom H. cincinnati, ohio May 03, 2023 "Friendly, communicated well and clearly explained and visually showed me the aging problems in my system."
robert L. villa hills, kentucky May 03, 2023 "I phoned at 4:30 for service told tech would arrive between 5:30 and 8 PM Plumber Kyle arrived 7 or so and was outstanding."
darlene W. franklin, ohio May 01, 2023 "Let me know he was stuck in traffic. Still came out even though it was late in the day. Very cordial and nice."
margie S. highland heights, kentucky April 30, 2023 "I am getting conflicting information regarding recommendations to my furnace and heat pump."
michael H. west chester, ohio April 30, 2023 "Both Dayvon and Chuck were professional and did a great job. Even looked up information on what a new heat pump system would likely cost me in the future."
dolores P. milford, ohio April 29, 2023 "diagnosed problem and took care of it in timely and efficient manner and asked appropriate questions to diagnose issue"
howard H. harrison, ohio April 29, 2023 "The service was very thural, and compleet. A very good job."
mike R. cincinnati, ohio April 27, 2023 "Quick and efficient, discussed condition of equipment and potential remaining service life. We've had other work done by Knockelmann and will continue because of the good service."
tina M. pleasant plain, ohio April 26, 2023 "No follow thru. Tech over talks and does not take the time to understand problem. Same tech has been to house multiple times and each times says it works when actually doesn't. Last visit said would follow up with plan to correct problem yet have not heard from anyone."
david O. blue ash, ohio April 26, 2023 "The technician left without putting the thermostat where it should go. He left the air conditioning on when the heat should be on. As the woman of the house, I will be sure to be home when the technicians come from now on. I will give Knochmann one more chance."
randy D. westwood, ohio April 25, 2023 "Excellent experience. Like to know if outside ac is to be cleaned out of leaves and any debris when serviceis conducted. My previous ac service did this as a matter of course with no additional fees."
jerry S. cincinnati, ohio April 23, 2023 "Our technician was very thorough. We previously ordered replacement filters for our electrostatic air cleaner were the wrong size and swapped them for the correct filters."
carol M. cincinnati, ohio April 22, 2023 "he was taking care of everything. polite and explained everything to me"
ana W. milford, ohio April 21, 2023 "The toilet continues to run at times and every other time we flush the toilet it takes 2 times to flush properly"
cindy H. fairfield township, ohio April 20, 2023 "I have already submitted this survey once, however the tech was so very good that will do again. Puspa was extremely wonderful in all areas, courteous, knowledgeable, etc."
tim A. amelia, ohio April 20, 2023 "Very professional and did the maintenance to our furnace and air-conditioner I am orderly manner."
rob T. taylor mill, kentucky April 19, 2023 "The technicians and install team were very knowledgeable, efficient, and professional."
connie L. wyoming, ohio April 18, 2023 "The service techs were on time and friendly. They respected our home and answered all of our questions. We ask for them by name when requesting service."
judy S. loveland, ohio April 15, 2023 "Puspa was on time and worked efficiently to complete the spring service. He also answered all of my questions, and the equipment looked and worked like new when he was done!"
james H. fairfield township, ohio April 15, 2023 "Puspa was GREAT, answered all my questions, was extremely polite, cordial, and especially knowledgeable."
dan C. hamilton, ohio April 15, 2023 "Aside from a few minor cosmetic issues that bother a perfectionist as myself, the installers failed to seal off the furnace branch of the flue that was still being used by the hot water heater. I fixed the issue."
willie J. cinti, ohio April 15, 2023 "Professional, thorough, respectful of property, and gave helpful informational pamphlet."
scott S. villa hills, kentucky April 04, 2023 "The technician was early, courteous, thorough, and explained what he was doing satisfactorily."
norma S. highland heights, kentucky March 30, 2023 "Knockelman calls me to remind me that it's time for tune up. It would never get done if I relied on my memory or had to call myself. Prompt service, to keep my air/heat from breaking down"
scott S. villa hills, kentucky March 30, 2023 "The tech was on time, thorough and communicated what he was doing and why clearly."
barbara L. cold springs, kentucky March 28, 2023 "they always let me know when they are going to be delayed or how far away they are."
robin M. cincinnati, ohio March 26, 2023 "Chase was both kind and knowledgeable and assured me that he would fix my problem that day if possible. But he also mentioned from the start he would have to come back to do installation of hardware for a different shower."
mary knochelman K. cincinnati, ohio March 23, 2023 "They were on time, courteous, very professional, did a good job and explained to us what they did."
john S. walton, kentucky March 23, 2023 "good service and products; it wasn't a 10 because it seems there are potential communication issues regarding plans. apparently my plan is now obsolete and i need to update to a new one. My techs had to call the office to verify my current plan with benefits (eg. includes new filter)"
franklin P. florence, kentucky March 22, 2023 "Noah was extremely Professional and Courteous...not only in his mannerisms, but as a true professional should be, with his knowledge of the job. He's really an asset to your company, as people such as him, are truly difficult to find!"
kathy D. cincinnati, ohio March 17, 2023 "Prompt and very good service by Mike. He goes the extra mile to help."
sandra D. mason, ohio March 16, 2023 "Both my service technicians were excellent. They explained what was needed for my Spring maintenance service and did a thorough job. I would highly recommend Marcus Staples and his technician Guy. I will be requesting both for my Fall Maintenance Service."
anita F. ludlow, kentucky March 16, 2023 "The technicians have always been very professional and helpful"
bob W. mason, ohio March 11, 2023 "Chuck and Guy were great! Typical of the service level I have enjoyed for almost 10 years"
robert H. mt orb, ohio March 08, 2023 "Asked them to come out to give me a quote on a sump pump. They came out Wednesday 3-1. Never received a quote after they left. Called them one Tuesday 3-7 to find out whats going on. I was assured I would get a quote or a call back and never did"
alicia M. cincinnati, ohio March 07, 2023 "good customer service, professional techs, good communication on status and issues that arise, focused on solutions"
jeff B. cincinnati, ohio March 05, 2023 "Excellent customer service. Installers very good. Sales person great."
lorraine R. hebron, kentucky March 04, 2023 "This rating is based on the latest service that I received. I have used your company for years and am usually satisfied, but the plumber that worked at my house on 3/2 did a very poor job. He took 3.5 hours for a minor fix (a leaky bathtub faucet), left twice to purchase parts that he should have already had, and ended up reversing the hot and cold water in the bathtub. I discovered this problem after the plumber left my house, and I called the plumbing manager during the evening of 3/2, but he has not yet returned my voicemail. I was given a mere 15% discount for the inconvenience of how long the job took, and I feel that I have been cheated out of $310.00. This was a very stressful and disappointing experience."
donna K. sharonville, ohio March 02, 2023 "Everyone stuck with me even though it took over 2 months to get my natural gas hooked up and my new furnace up and running."
michael D. cincinnati, ohio March 01, 2023 "Mike was a true professional: not only fixing the air conditioner, but fixed two small gas leaks he found as he was finishing up checking the air conditioning.He was an expert at work."
diane M. cincinnati, ohio February 28, 2023 "So far, satisfied with service provided by Knochelmann."
patricia M. liberty township, ohio February 28, 2023 "Service man was on time, friendly, knowledgeable"
tom L. cincinnati, ohio February 27, 2023 "The job was to remove our old kitchen disposall and install a new one. The technician did that but forgot to connect a hose. We also had a leak. We called on Saturday and were told no one would be available until Monday. We found another plumber to fix it on Saturday."
stephen S. oxford, ohio February 26, 2023 "Great response, professional behavior, quick results, affordable"
jeff B. cincinnati, ohio February 24, 2023 "Matt, Angel and John were e xcellent in the install of my humidifier and John was great in the contacting me and answering questions and handling the billing."
cindy H. fairfield township, ohio February 22, 2023 "This company and its personnel are so accommodating, I am called when it is time for a tune up, the techs show up when scheduled, they call prior to coming to my house, they are knowledgeable and courteous, I am so glad to have signed up with your firm."
jerry S. cincinnati, ohio February 20, 2023 "We had a complex problem -- Elijah diagnosed the problem quickly and then it became a race to find the necessary parts."
ronald M. cincinnati, ohio February 18, 2023 "Service Technicians very good. Customer Support needs some attention."
jeff B. cincinnati, ohio February 18, 2023 "Called Monday evening and answered questions. Sent me a picture of the device inquired about. Set up appointment for installation next week."
aaron G. cincinnati, ohio February 18, 2023 "Experienced, knowledgeable, dependable technicians and support."
lucy S. covington, kentucky February 18, 2023 "Techs were on time Have never had a problem with service"
mary W. harrison, ohio February 18, 2023 "The technicians are great but we have required a callback on several issues with our heat pump."
andrew S. cincinnati, ohio February 17, 2023 "I feel as though I was lied to about the cost of maintenance for our new water heater that we had put in by knochelmann. When it was installed I was told there would be an alarm that would go off indicating I needed to have it flushed. I was also told it would be about $100 to do that yearly. Came to find out it cost over $400. I will not be using knochelmann in the future for this."
cindy H. fairfield township, ohio February 17, 2023 "Neil our technician was extremely professional, each of your technicians in the past 4 years have been extremely professional and courteous and knowledgeable."
kenneth E. loveland, ohio February 13, 2023 "Dont like the company or management. Service technicians are excellent. I have a contract so I will continue to use your technicians. Like I said they are excellent and friendly."
jim L. hilsboro, ohio February 10, 2023 "On time, efficient and professional. Guy was our service provider and he was excellent."
pete Z. fairfield , ohio February 10, 2023 "We have been customers for several years now. We have had both plumbing and HVAC service. We always receive excellent service. Today Samuel W. repaired our HVAC system. He was thorough,professional and a pleasure to work with."
leah W. lebanon, ohio February 09, 2023 "I would specifically recommend the service tech Elijah P. and will only request him for our maintenance service from now on. He was thorough, experienced, knew what he was talking about and what he was doing and helped save us money that we didn't need to spend."
ken R. union, kentucky February 07, 2023 "Took it three times to get it right but finally got the right technician. Knew what he was doing and had a great personallity."
rob G. florence, kentucky February 04, 2023 "Knochelmann responded to my call and checked our system out the same day. They found major issues as found by Duke Energy and recommended I replace the system. Knochelmann was able to install a new unit the next day."
kelly E. villa hills, kentucky February 04, 2023 "Called 4 times to follow-up on a warranty claim and no return call."
christophe P. cincinnati, ohio February 03, 2023 "The plumbers were awesome; but your process stinks because the sales rep a waste of time every second of the interaction. Why did you send a sales rep to my house when I requested a plumber? He couldn't answer questions and the plumbers were LITERALLY able to do everything I needed (answer questions, give quotes, do the work and bill me.) You wasted my time. I'm not bagging on the sales rep either. He's a super nice guy... just not what I needed. If you have a finance program to promote or push... send him AFTER the plumbers assess the situation and only if he's needed."
christine B. cincinatti, ohio January 28, 2023 "Brian was excellent. Company seems disjointed-uninformative and poor in providing any help"
joe M. springdale, ohio January 27, 2023 "for the last service which was for a slow drain I can only give a 5. It cost me $75.00 for nothing. When I called, I told them that a 25' drain snake was not long enough. The drain was not opened."
donna K. sharonville, ohio January 27, 2023 "Neal made sure that the pipes he laid were tucked up as high in the ceiling as possible. He explained everything that would be happening and assured me that the inspector would come as soon as possible. He said he would be here as well."
mr froelich F. loveland, ohio January 26, 2023 "THE PLUMBER WAS HERE TO EVALUATE OUR SEPTIC SYSTEM BACKUP IN OUR BASEMENT DRAIN. HE GAVE US GREAT ADVISE AND WE DIS HAVE TO CALL GULLETT TO RESOLVE THE ISSUE AT A $1200.00 COST. IT WAS WORTH THE SERVICE CALL FOR HIS EVALUATION."
lauren F. cincinnati, ohio January 25, 2023 "Easy to schedule, however, sometimes scheduling issues when needing more than one service scheduled. Time windows are accurate. Quality work. There are some headaches with ground team communication skills I have encountered in the past few service calls. I find it hard to hear and understand phone calls. In particular, the most recent service I was disappointed with the service. I am a repeat customer for over 6 years. The last service technician required my tenant to pay for the service on her credit card after I explained he should call and process payment with me (the landlord). I needed to leave the property before the service call ended and instructed him to call for my CC number. He insisted that my tenant pay prior to him exiting the property."
mary B. maineville, ohio January 25, 2023 "We will probably be buying our new system for upstairs from another dealer in town, becasue I can't even understand your quote that was left behind, and we only want to use one company that can service both units in the home."
tonya H. bethal, ohio January 24, 2023 "Went above and beyond to fix my plumbing issue at the lowest cost possible. Highly recommend!"
donna C. cold spring, kentucky January 23, 2023 "I always use Knochelmanns for whatever goes wrong in my house. But, this time I was a little disappointed that I paid $99 for the service call and the only ting I needed was one plunge of the plunger to fix the problem. My plunger was not as good as the one the rep used and it took only one plunge. I had to pay $26 for that plunge. It would have been nice if he could have not charged me since I have been a Knochelmanns customer for a very long time. I do not want any reimbursement, but it would be a nice gesture to give a break to an 82 year old lonely old woman/man a break since they do not have the strength to hit a plunger the way the rep does. Just a nice friendly suggestion for your business."
yoko M. cincinnati, ohio January 22, 2023 "First schedule - no one called or showed up for I called to schedule the app again. Eventually a pair came - one used the shoe covers but the other one didnt care to wear one. He also smelled bad - and strong cigarette smoke order too. Explanation about raised temp setting was good and I am happy with what they did to fix it."
robert F. new richmond, ohio January 21, 2023 "Guy was friendly, professional & did his business & our was very good."
mary W. mason, ohio January 21, 2023 "We value proactive maintenance checks so this service is helpful. Matt did a wonderful job."
wayne O. erlanger, kentucky January 19, 2023 "they remind me when time for check up; always do thorough evaluation; they respond when I need service"
john C. cincinnati, ohio January 12, 2023 "Technician was there on time and finished the job without any problems."
bart K. cincinnati, ohio January 11, 2023 "tech was friendly , competent and careful as he entered our house. felt comfortable"
susan M. fairfield, ohio January 10, 2023 "A couple of appointments I had for service were not kept. On one I received a call that technicians had called in sick and on the second it was a no show."
joe M. springdale, ohio January 06, 2023 "Any company in these days and times that takes the responsibility for a mistake that was done five years ago deserves a 10!"
odessa W. hamilton, ohio January 06, 2023 "Great service, on time, polite, and explained everything as he went so that I could understand what my options were"
joe M. springdale, ohio January 01, 2023 "They took responsibility for a mistake they made and agreed to fix my problem."
philip G. cinti, ohio December 30, 2022 "They cleared a blocked line that shut down my heating when the induction motor flooded one month after you serviced it. You should have cleaned it then!"
oakley B. cincinnati, ohio December 28, 2022 "Very informative and problematic. Seemed to get to the problem and solve it very quickly. Super attitude. Very pleasant to deal with."
john S. walton, kentucky December 27, 2022 "Your technicians are good, efficient, thorough, and very pleasant/respectful. Product is good, as well."
warren H. independence, kentucky December 26, 2022 "Lack of communication between office and service. Never received a call back for anything. Bad customer service on office part. But good service on sales rep. Thank God for him coming out to help solve the issue."
glenn B. alexandria, kentucky December 24, 2022 "I've had 2 SVC appts which were NO SHOWS. I didn't even get a phone call"
steve S. cincinnati, ohio December 23, 2022 "Called ahead, on schedule, friendly, efficient, explained what he did."
darrell H. union, kentucky December 22, 2022 "Tech was professional and explained what was happening"
gail P. oxford, ohio December 21, 2022 "Knochelmann is not local and must come from a distance. While the technician tried his best he was not able to clear the clog because he didn't have the equipment needed on his truck."
chris S. cincinnati, ohio December 20, 2022 "Very easy your company didn't want to fix my furnace but did give me a model number to fix the unit myself.which negates why I would even call an expert."
donald H. west chester, ohio December 19, 2022 "As usual, for >20 years, you folks are great at what you do."
marilyn B. cincinnati, ohio December 16, 2022 "I have always received good service whatever name you used. I have been with your company for years"
ryan A. liberty township, ohio December 16, 2022 "Knochelmann is a very reputable company. Dominic came to do routine service at our home. He came within the designated window of time. He was pleasant, professional, and very easy to talk to. He was competent in his work, and he gave us genuine, honest recommendations for our system."
rita G. cincinnati, ohio December 15, 2022 "The technician called before coming and was on time. He was friendly and knowledgeable. He explained what he was doing and answered all questions. He was very efficient."
louis H. cincinnati, ohio December 14, 2022 "I have been with you for over 20 years and have always gotten exceptional service."
rick K. ripley, ohio December 13, 2022 "We have been completely satisfied with the service we have received from Knochelmann"
robert M. cincinnati, ohio December 13, 2022 "The technicians are usually very knowledgeable and courteous, and they respect our property by putting on the shoe covering."
judy D. mt. orab, ohio December 13, 2022 "Gentleman was friendly, efficient, and didnt give up until problem was solved."
louis H. cincinnati, ohio December 10, 2022 "I have used your service for over 20 years and have never had a problem"
donna K. sharonville, ohio December 10, 2022 "The explanation of my furnaces problems and the possible solutions."
fred K. hamilton, ohio December 09, 2022 "Everybody needs some room for improvement,, makes them work harder"
glory W. south lebanon, ohio December 08, 2022 "Dominic was wonderful and helped and gave us great advice."
carmel J. florence, kentucky December 04, 2022 "Well my mother used Knochelman Service when they were located off Pike St.. in Covington, my daughter now also uses them."
donna C. cold spring, kentucky December 01, 2022 "The rep always seems to know what hes doing. How would I know?"
glory W. south lebanon, ohio November 30, 2022 "Dominic was very knowledgeable and took his time to explain to me the different issues I have in my house like my master bedroom being extremely cold. He adjusted the system and made a big improvement. He is excellent and a great service provider."
greg C. cincinati, ohio November 30, 2022 "The company is very easy to deal with and very flexible in scheduling."
laura A. hamilton, ohio November 28, 2022 "They are very responsive as an emergency plumber! They called me back promptly, gave me a realistic ETA, and then showed up when they promised! Their commitment to quality customer service is very apparent!"
karla W. edgewood, kentucky November 27, 2022 "You responded quickly to a 5 a.m. call on a Saturday,"
william M. florence, kentucky November 25, 2022 "Your service techs are very courteous, informative, thorough and professional as they perform their servicing of our central heating system. you are left with a feeling of confidence that everything is going to function to keep our home warm."
bonnie O. union, kentucky November 21, 2022 "The problem with the furnace was not solved. We are still having issues and have called Bryant to look at it."
terry M. cincinnati, ohio November 21, 2022 "Wish could develop relationship with one tech to take care of account vs different person every time."
daniel B. cicinnati, ohio November 19, 2022 "Because I can't seem to get the service I hired them for taken care of definitively. Yet again my sink is leaking. I'm wondering if the wrong materials were used."
richard S. villa hills, kentucky November 18, 2022 "On time, looks like he did a very through job. cleaned up when finished."
leonard W. cincinnati, ohio November 16, 2022 "Good people. Good work. Checked thoroughly. Fixed problem."
pete Z. fairfield, ohio November 12, 2022 "Your service technicians have been servicing our heat pump for the last few years. It is an older model, and you are keeping everything running efficiently."
sue G. goshen, ohio November 09, 2022 "Lack of follow through with request to bring special order furnace filters to routine check on furnance."
fran A. maineville, ohio November 08, 2022 "I feel like each time the reps who come to my house are prompt, neat, good at what they do, personable, and informative."
ted S. loveland, ohio November 07, 2022 "Michael did a great job and pricing was very fair. I have requested Mike to be our technicians on future visits to ensure consistency which has been a challenge for us."
mark H. cincinnati, ohio November 04, 2022 "The technician was great communicated and worked very efficiently"
katherine T. cincinnati, ohio November 03, 2022 "your technician was very polite and did a good job of during the checkup. I know when you come out, I can depend on your tech to do a great, That is why I call you for service I need to maintain the upkeep you Provine"
kathryn B. independence, kentucky November 02, 2022 "Everyone that has come out to check our AC and furnace has been knowledgeable and fast"
katherine T. cincinnati, ohio October 30, 2022 "been with you since the 90's and intine to stay with your company in the future"
donna V. cincinnati, ohio October 29, 2022 "your techs are great that why we've continued ith you however your accounting dept can't do their job we;ve had to go to the bank and get copies of our cancelled check to prove that your bill is paid"
jeffrey M. hamilton, ohio October 28, 2022 "We have always had tremendous service from Knochelmann, and the equipment is top notch. We have had a propane furnace for about 6 years or so and it has been awesome. They just installed a new 25 sear heat pump, along with an ionizer and whole house humidifier and the difference was amazing. For the first time in 30 years our quad level house feels the same in every room, and it feels SO COMFORTABLE!!! And to top the cake, the installers took off the house mount and installed a pad on the ground. So now we have no vibrating glasses and no loud noise from a unit kicking on!! The new unit is quiet as a mouse! The installers were awesome too!!!"
dominic I. okeana, ohio October 28, 2022 "Elijah & Chuck were very courteous & knowledgeable answered my questions. Seem concern about the satisfaction of the customer. No sales pitch to sell me something I don't need. These are type of technician's that are very effective & welcome to residual homes."
christopher L. cincinnati, ohio October 26, 2022 "The amount of times I have had to have service calls on my new HVAC and water heater is a little ridiculous. Most of them were due to installation not being done correctly."
elizabeth J. cincinnati, ohio October 25, 2022 "Jake and James provided a thorough exam of our furnace, explained everything to me. They were both respectful of me as well as our home."
charles l K. cincinnati , ohio October 24, 2022 "We have been with Knochelmann for quite some time and always received professional service. Plus I like when I can request the same technician Jacob because he knows the equipment well??"