teresa M. liberty township, ohio August 02, 2021 "Genash was very diligent in finding out why my system was not working. He proactively called other technicians for assistance instead of simply giving up and scheduling a different technician. Diagnosed that thermostat had gone bad. He was able to go pick up a new thermostat and installed it. Another technician came to assist him in the install. Made sure the system was cooling my home before he left. Very polite and friendly."