donna C. cold spring, kentucky January 23, 2023 "I always use Knochelmanns for whatever goes wrong in my house. But, this time I was a little disappointed that I paid $99 for the service call and the only ting I needed was one plunge of the plunger to fix the problem. My plunger was not as good as the one the rep used and it took only one plunge. I had to pay $26 for that plunge. It would have been nice if he could have not charged me since I have been a Knochelmanns customer for a very long time. I do not want any reimbursement, but it would be a nice gesture to give a break to an 82 year old lonely old woman/man a break since they do not have the strength to hit a plunger the way the rep does. Just a nice friendly suggestion for your business."
yoko M. cincinnati, ohio January 22, 2023 "First schedule - no one called or showed up for I called to schedule the app again. Eventually a pair came - one used the shoe covers but the other one didnt care to wear one. He also smelled bad - and strong cigarette smoke order too. Explanation about raised temp setting was good and I am happy with what they did to fix it."
robert F. new richmond, ohio January 21, 2023 "Guy was friendly, professional & did his business & our was very good."
mary W. mason, ohio January 21, 2023 "We value proactive maintenance checks so this service is helpful. Matt did a wonderful job."
wayne O. erlanger, kentucky January 19, 2023 "they remind me when time for check up; always do thorough evaluation; they respond when I need service"
john C. cincinnati, ohio January 12, 2023 "Technician was there on time and finished the job without any problems."
bart K. cincinnati, ohio January 11, 2023 "tech was friendly , competent and careful as he entered our house. felt comfortable"
susan M. fairfield, ohio January 10, 2023 "A couple of appointments I had for service were not kept. On one I received a call that technicians had called in sick and on the second it was a no show."
joe M. springdale, ohio January 06, 2023 "Any company in these days and times that takes the responsibility for a mistake that was done five years ago deserves a 10!"
odessa W. hamilton, ohio January 06, 2023 "Great service, on time, polite, and explained everything as he went so that I could understand what my options were"
joe M. springdale, ohio January 01, 2023 "They took responsibility for a mistake they made and agreed to fix my problem."
philip G. cinti, ohio December 30, 2022 "They cleared a blocked line that shut down my heating when the induction motor flooded one month after you serviced it. You should have cleaned it then!"
oakley B. cincinnati, ohio December 28, 2022 "Very informative and problematic. Seemed to get to the problem and solve it very quickly. Super attitude. Very pleasant to deal with."
john S. walton, kentucky December 27, 2022 "Your technicians are good, efficient, thorough, and very pleasant/respectful. Product is good, as well."
warren H. independence, kentucky December 26, 2022 "Lack of communication between office and service. Never received a call back for anything. Bad customer service on office part. But good service on sales rep. Thank God for him coming out to help solve the issue."
glenn B. alexandria, kentucky December 24, 2022 "I've had 2 SVC appts which were NO SHOWS. I didn't even get a phone call"
steve S. cincinnati, ohio December 23, 2022 "Called ahead, on schedule, friendly, efficient, explained what he did."
darrell H. union, kentucky December 22, 2022 "Tech was professional and explained what was happening"
gail P. oxford, ohio December 21, 2022 "Knochelmann is not local and must come from a distance. While the technician tried his best he was not able to clear the clog because he didn't have the equipment needed on his truck."
chris S. cincinnati, ohio December 20, 2022 "Very easy your company didn't want to fix my furnace but did give me a model number to fix the unit myself.which negates why I would even call an expert."
donald H. west chester, ohio December 19, 2022 "As usual, for >20 years, you folks are great at what you do."
marilyn B. cincinnati, ohio December 16, 2022 "I have always received good service whatever name you used. I have been with your company for years"
ryan A. liberty township, ohio December 16, 2022 "Knochelmann is a very reputable company. Dominic came to do routine service at our home. He came within the designated window of time. He was pleasant, professional, and very easy to talk to. He was competent in his work, and he gave us genuine, honest recommendations for our system."
rita G. cincinnati, ohio December 15, 2022 "The technician called before coming and was on time. He was friendly and knowledgeable. He explained what he was doing and answered all questions. He was very efficient."
louis H. cincinnati, ohio December 14, 2022 "I have been with you for over 20 years and have always gotten exceptional service."
rick K. ripley, ohio December 13, 2022 "We have been completely satisfied with the service we have received from Knochelmann"
robert M. cincinnati, ohio December 13, 2022 "The technicians are usually very knowledgeable and courteous, and they respect our property by putting on the shoe covering."
judy D. mt. orab, ohio December 13, 2022 "Gentleman was friendly, efficient, and didnt give up until problem was solved."
louis H. cincinnati, ohio December 10, 2022 "I have used your service for over 20 years and have never had a problem"
donna K. sharonville, ohio December 10, 2022 "The explanation of my furnaces problems and the possible solutions."
fred K. hamilton, ohio December 09, 2022 "Everybody needs some room for improvement,, makes them work harder"
glory W. south lebanon, ohio December 08, 2022 "Dominic was wonderful and helped and gave us great advice."
carmel J. florence, kentucky December 04, 2022 "Well my mother used Knochelman Service when they were located off Pike St.. in Covington, my daughter now also uses them."
donna C. cold spring, kentucky December 01, 2022 "The rep always seems to know what hes doing. How would I know?"
glory W. south lebanon, ohio November 30, 2022 "Dominic was very knowledgeable and took his time to explain to me the different issues I have in my house like my master bedroom being extremely cold. He adjusted the system and made a big improvement. He is excellent and a great service provider."
greg C. cincinati, ohio November 30, 2022 "The company is very easy to deal with and very flexible in scheduling."
laura A. hamilton, ohio November 28, 2022 "They are very responsive as an emergency plumber! They called me back promptly, gave me a realistic ETA, and then showed up when they promised! Their commitment to quality customer service is very apparent!"
karla W. edgewood, kentucky November 27, 2022 "You responded quickly to a 5 a.m. call on a Saturday,"
william M. florence, kentucky November 25, 2022 "Your service techs are very courteous, informative, thorough and professional as they perform their servicing of our central heating system. you are left with a feeling of confidence that everything is going to function to keep our home warm."
bonnie O. union, kentucky November 21, 2022 "The problem with the furnace was not solved. We are still having issues and have called Bryant to look at it."
terry M. cincinnati, ohio November 21, 2022 "Wish could develop relationship with one tech to take care of account vs different person every time."
daniel B. cicinnati, ohio November 19, 2022 "Because I can't seem to get the service I hired them for taken care of definitively. Yet again my sink is leaking. I'm wondering if the wrong materials were used."
richard S. villa hills, kentucky November 18, 2022 "On time, looks like he did a very through job. cleaned up when finished."
leonard W. cincinnati, ohio November 16, 2022 "Good people. Good work. Checked thoroughly. Fixed problem."
pete Z. fairfield, ohio November 12, 2022 "Your service technicians have been servicing our heat pump for the last few years. It is an older model, and you are keeping everything running efficiently."
sue G. goshen, ohio November 09, 2022 "Lack of follow through with request to bring special order furnace filters to routine check on furnance."
fran A. maineville, ohio November 08, 2022 "I feel like each time the reps who come to my house are prompt, neat, good at what they do, personable, and informative."
ted S. loveland, ohio November 07, 2022 "Michael did a great job and pricing was very fair. I have requested Mike to be our technicians on future visits to ensure consistency which has been a challenge for us."
mark H. cincinnati, ohio November 04, 2022 "The technician was great communicated and worked very efficiently"
katherine T. cincinnati, ohio November 03, 2022 "your technician was very polite and did a good job of during the checkup. I know when you come out, I can depend on your tech to do a great, That is why I call you for service I need to maintain the upkeep you Provine"
kathryn B. independence, kentucky November 02, 2022 "Everyone that has come out to check our AC and furnace has been knowledgeable and fast"
katherine T. cincinnati, ohio October 30, 2022 "been with you since the 90's and intine to stay with your company in the future"
donna V. cincinnati, ohio October 29, 2022 "your techs are great that why we've continued ith you however your accounting dept can't do their job we;ve had to go to the bank and get copies of our cancelled check to prove that your bill is paid"
jeffrey M. hamilton, ohio October 28, 2022 "We have always had tremendous service from Knochelmann, and the equipment is top notch. We have had a propane furnace for about 6 years or so and it has been awesome. They just installed a new 25 sear heat pump, along with an ionizer and whole house humidifier and the difference was amazing. For the first time in 30 years our quad level house feels the same in every room, and it feels SO COMFORTABLE!!! And to top the cake, the installers took off the house mount and installed a pad on the ground. So now we have no vibrating glasses and no loud noise from a unit kicking on!! The new unit is quiet as a mouse! The installers were awesome too!!!"
dominic I. okeana, ohio October 28, 2022 "Elijah & Chuck were very courteous & knowledgeable answered my questions. Seem concern about the satisfaction of the customer. No sales pitch to sell me something I don't need. These are type of technician's that are very effective & welcome to residual homes."
christopher L. cincinnati, ohio October 26, 2022 "The amount of times I have had to have service calls on my new HVAC and water heater is a little ridiculous. Most of them were due to installation not being done correctly."
elizabeth J. cincinnati, ohio October 25, 2022 "Jake and James provided a thorough exam of our furnace, explained everything to me. They were both respectful of me as well as our home."
charles l K. cincinnati , ohio October 24, 2022 "We have been with Knochelmann for quite some time and always received professional service. Plus I like when I can request the same technician Jacob because he knows the equipment well??"
dominic I. okeana, ohio October 24, 2022 "Elijah and Chuck were very courteous and knowledgeable. Felt know pressure with them. Would have again back in our home."
joe E. liberty township, ohio October 23, 2022 "Initial install was great. Since then service is lacking. Service guy showed up needing vinegar or bleach from us instead of having it; didnt know we needed 2 filters instead of 1 and didnt have them; we paid for 2 and it took over a week to get 1 delivered but we still havent received the 2nd one; and a leak was found on the system a FMA thdh came right out to look at it but left saying installers needed to fix it and wed be getting a call ba k but have recdno call - just thus request to tell us how we did. So right now, you did awful."
stephen S. lebonan, ohio October 23, 2022 "Arrived early, went straight to work, very polite, enjoy meeting your techs."
ellen K. union, kentucky October 21, 2022 "Very polite, competent technician performed the service. Was quick, thorough and professional."
kavi S. sharonville, ohio October 21, 2022 "Knochelmann Service person not only did his job efficiently but also explained what and why he is doing."
robert T. fairborn, ohio October 21, 2022 "Mike is a 5 Star technician. He is a knowledgeable professional who found one gas leak at the furnace and fixed that, and then went on to check out the entire gas line for other possible leaks."
karen G. southgate, kentucky October 20, 2022 "Due to the errors that I was told happened when the new furnace& air were installed."
mike T. maineville, ohio October 19, 2022 "Here recently your company has had difficulty keeping appointments. On to occasions your technicians have should up 5-8 hours later"
steve S. liberty township, ohio October 18, 2022 "Doing a great job in keeping our systems up to date and working efficiently. Jon Griffin was the sales consultant and Justin Thomas the technician. Both were personable and professional."
rose P. highland heights, kentucky October 18, 2022 "I will wait to see if they remain as good as they have been."
david M. cincinnati, ohio October 17, 2022 "Tech arrived on time, seemed to be knowledgeable and competent, was personable, and did his job"
diane M. cincinnati, ohio October 15, 2022 "Not ALL service provided by Knochelmann has been to my satisfaction."
jerri M. walton, kentucky October 13, 2022 "We had many problems with the unit the first 4 months. We had to call for the first tune-up. It took weeks to get a filter. This time maintenance was done early and they called me but we are waiting on a filter again."
bob L. ludlow, kentucky October 13, 2022 "We have been customers for a number of years and have always been satisfied with our service."
rose P. highland heights, kentucky October 13, 2022 "They do the job and we have had no problems with our equipment."
linda G. mount healthy, ohio October 08, 2022 "Michael solved our problem very quickly & efficiently"
mary clay C. florence, kentucky October 07, 2022 "First time I have had a gas furnace. Very helpful explaining preventive maintenance"
meriden M. norwood, ohio October 06, 2022 "I was told I would need an $800+ part which would not be available for a month or an entire new system at a cost of over $10,000. When I got a second opinion, the technician blew on one exhaust tube and the problem was solved. He also showed me he could have gotten the part your technician and sales person said would take over a month (if not longer) the next day. Feels like someone tried to scam us into a new system at considerable cost. When I called to cancel our monthly membership, no one even bothered to ask why either. Company did not care about my experiences one bit. Sales person who came with the technician (why is a sales person coming with a tech should have been a red flag for me) said the general manager would call us to talk about the grossly misdiagnosed issue when I explained it to him the next day. Needless to say, I haven't gotten that call yet. Also have not gotten a refund for the part they made me put a downpayment on. Awful, awful experience. Will never use you guys again."
leslie M. cincinatti, ohio October 04, 2022 "I have been very happy with the service the past few times"
mr flick F. edgewood, kentucky October 04, 2022 "Since I have no complaints other than price markup, which is out of control of the associates, I would recommend."
dan C. hamilton, ohio September 30, 2022 "Ontime, courteous, explained what they were doing, gave me options for future issues (new units)"
gary S. cincinnati, ohio September 28, 2022 "They are a customer friendly and I have heard from many employees a great company to work for a honest and a God loving Family own business second to none"
russell T. cincinnati, ohio September 28, 2022 "Would have given a 10 but prefer techs that speak English well."
hazel W. cincinnati, ohio September 23, 2022 "Mike, and Christian both men explain to me what they were doing to mu unit and why. Mike made sure to find the leak so that Christian was able to fix properly."
georgia M. cincinnati, ohio September 22, 2022 "Unhappy with salesman who sold us new HVAC and water heater...he attempted to talk us into ($30K) "advantage package" monthly payment "deal". And he left out water heater in first bottom line price. Then assured us we should switch from electric to gas water heater without actually knowing how difficult that would be (as we found out when technicians came to put in gas water heater.) We never really grasped what we were paying for each separate units."
susan S. independence, kentucky September 22, 2022 "I always get excellent service from technicians who are very capable."
anne J. lebanon, ohio September 21, 2022 "This is the second time Chase has been to our house. He is very professional and helpful."
barbara B. fairfield, ohio September 18, 2022 "Technician I had was kind, explained everything very respectful I have confidence he was honest and knew what he was talking about."
jaynes J. crestview hills, kentucky September 18, 2022 "I signed up for the service plan but really don't have a clear understanding of how it works. When I scheduled the appt I thought I was scheduling a tune up and the minor leak I had would get resolved. However, the technician that came said he was after hours and didn't really know what was leaking and thought he fixed the issue. However. It's still leaking."
patricia R. forest park, ohio September 15, 2022 "My service person was timely and shared with me what service he had performed on the furnace. He explained in a manner that I could understand."
joe E. liberty township, ohio September 12, 2022 "Our service guy Justin, was knowledgeable and polite, and was done within the time he said he would be."
edward Y. monroe, ohio September 10, 2022 "You sent a technician out that didn't know what he was doing. He recommended expensive repairs and replacing a disposal that still works."
wallace H. loveland, ohio September 09, 2022 "Our system has had problems hard to fix. Coil ordered when not needed. Previous checking did not find the problem."
edgar A. liberty twp, ohio September 08, 2022 "Able to get service. The other provider of service we used in the past is too busy to bother with us."
marty N. cincinnati, ohio September 07, 2022 "If they have the maintenance agreement, I'd recommend using it. However, I'd have liked a heads up on the cost before they did the work on each of the items they addressed. And I am still waiting for the promised itemized breakdown of the work they did. They said it would be sent by email, but all I got was my receipt of payment."
cp an chruch C. liberty twp, ohio September 06, 2022 "I told the dispatcher we were a commercial building and they came with residential tools. The guy was nice but did not have necessary tools to complete work. He didn't even have the tool to open a clean out lid and he is a plumber? Disappointed on quality of work and would not recommend for any business contact I have."
hazel W. cincinnati, ohio September 04, 2022 "Mike, gave information about my unit and vent issues..information I was unaware of."
paulette D. florence, kentucky September 03, 2022 "Kevin was very professional. He answered all our questions and his work ethic was excellent. He and his assistant completed the job with respect for the environment leaving it clean and safe."
susan S. independence, kentucky August 30, 2022 "Justin did an excellent job of routine maintenance on my air conditioning unit. He was thorough and professional."
john W. union, kentucky August 28, 2022 "Having a hard time fixing the problem. Works well when working. They have tried hard to fix !! ???"
annette H. indepedence, kentucky August 25, 2022 "Very efficient inspection and explanation of services and options. Technician was very friendly and knowledgeable."
deborah S. westchester, ohio August 24, 2022 "Service has been great. Dominic was very professional!!!"
lawrence M. villa hills, kentucky August 19, 2022 "It has been over a week and I have not heard back about the issue I need resolved."
jim T. cincinnati, ohio August 08, 2022 "the technicians are always very helpful, courteous and thorough"
rick K. ripley, ohio August 07, 2022 "Young man seemed very knowledgeable of our system, serviced the equipment efficiently and took time to answer our questions and explain his work."
byron S. alexandria , kentucky August 06, 2022 "Micheal Carter arrived on time and was very professional courteous and knowledgeable and had us up and running in a short amount of time."
william M. new richmond, ohio August 05, 2022 "Te last service rep was great and corrected the problem of water collecting in the pan below the hair handler. However, I am concered he was not authorized to contact Trane support but solved the problem anyway. I understand your firm is nolonger a authorized Trane dealer. How does this affect warrenty?"
peggy G. cincinnati, ohio August 05, 2022 "All my interactions with staff were professional, informative and each person was easy to speak to regarding my project."
susan and randy B. covington, kentucky August 01, 2022 "Easy scheduling. Professional and reliable service techs and customer service reps."
samantha H. cincinnati, ohio July 31, 2022 "Knochelman Experts delivers what they promise at an affordable rate, even on Sundays!"
virginia H. cincinnati, ohio July 28, 2022 "I am not unhappy but I am totally not happy since I do not know exactly what my payments will be. The next day or so one man suggested that I get a new furnace I think that was inappropriate since I was just getting this AC. I have to use this service since I am getting the new AC.I think that I was pressured and I am a senior citizen woman who has to take time to think and thinks about things. I will continue with Service since I have been a customer for many many years. I didn't have time to call around and compare prices. I was happy that the workman installed the equipment in a few short hours."
kevin S. cincinnati, ohio July 27, 2022 "Service with a smile, convenient to schedule, honest assessment."
chuck D. cincinnati, ohio July 24, 2022 "Michael was excellent!! He was knowledgeable and efficient which made me feel confident with the service!"
lisa D. williamstown, kentucky July 24, 2022 "Tech did an excellent job and gave me a discount the only reason for the 8 is because they showed up a day late"
trina E. cincinnati, ohio July 23, 2022 "Every time we have called, you have been here quickly and in the time frame you promised."
russ C. cincinati, ohio July 21, 2022 "This is the second time I took this Customer Satisfaction Survey"
marilyn J. coldspring, kentucky July 20, 2022 "I am not sure I got the best recommendation to resolve my situation."
robert S. crestview hill, kentucky July 15, 2022 "On 7/11, I requested more information concerning the 2 items quoted on my receipt, but I still haven't received a reply."
jeff B. cincinnati, ohio July 13, 2022 "Tech needed to return the following week. We did reschedule and he did all of the necessary work. Very good in his explanation of what needed to be done."
john M. loveland, ohio July 12, 2022 "Puspa did quick, accurate troubleshooting and kept us from suffering on an excessive heat day. We appreciated his staying overtime to fix the unit."
robert M. cincinnati, ohio July 12, 2022 "The service has been good, and the technicians seem knowledgeable and friendly."
robert S. crestview hill, kentucky July 11, 2022 "John is a very experienced, knowledgable, service expert that communicated with me more than I expected and I appreciated it very much!"
rita G. cincinnati, ohio July 09, 2022 "It was easy to schedule an appointment and get scheduled the next day. The technician was very friendly, punctual, and efficient. Elijah was knowledgeable and answered my questions."
cal F. maineville, ohio July 09, 2022 "Professional, prompt, courteous and did the job right the first time."
charhonda G. burlington, kentucky July 06, 2022 "Seem to be keeping my system running but receipts arent itemized."
william M. new richmond, ohio July 06, 2022 "rep came but thought it was for an estimate on duct cleaning. I was expecting ducts to be cleaned as your previous rep had advised saying it uld clean the coils in the electric furnace and take care of base pan filling up. the last rep did not look at colis in furnace.."
marliss N. highland heights, kentucky July 05, 2022 "The service man was prompt and courteous. Called and told me when he would arrive and arrived at that time."
kathy L. ludlow, kentucky July 05, 2022 "We have been customers for years and have always been totally satisfied. Justin was friendly, helpful, efficient, and professional."
david M. mason, ohio July 02, 2022 "We worked thru Costco, If we worked thru some one else who knows who we would have chosen."
odessa W. hamilton, ohio July 01, 2022 "Technician always on time and polite and dont mind me walking through everything they do and asking questions"
david R. hebron, kentucky June 24, 2022 "Excellent customer service via both phone and service technician"
lanny S. burlington, kentucky June 23, 2022 "Technician let me know his approximate arrival time and arrived on time."
gary M. hammersville, ohio June 20, 2022 "The tech.'s came sized up the problem and went about fixing it. worked well as a team., Fixed the problem quickly."
marilyn S. loveland, ohio June 20, 2022 "I have used Knochelman for a long time and my experience has always been good."
shawn M. union, kentucky June 19, 2022 "Not only was it next day service it was same day sales service when it was determined the system needed to be replaced. Ultra prompt and thorough."
dan C. cincinnati, ohio June 15, 2022 "Because Justin did a wonderful job -- EXTREMELY conscientious and courteous"
ronald M. cold spring, kentucky June 15, 2022 "I tried submitting review on Google Maps and couldn't get it to work so I am using this format. Michael Carter was very courteous and knowledgeable and anxious to complete the work to meet my needs. I appreciated his efforts."
lee P. south lebanon, ohio June 11, 2022 "Our technician was exceptionally skilled and worked very hard for us."
mark H. cincinnati, ohio June 11, 2022 "Ron was attentive and showed great care and concern on resolving my issue with the plumbing. This was a great experience and Ron was a true professional in every sense of the word. Great at his job!!!"
jim W. newport, kentucky June 11, 2022 "Mike Carter is a real asset to your company. He knows his stuff, and we are always pleased with his work."
alicia C. cincinnati, ohio June 09, 2022 "Service provider gave adequate explanation of pipe drip. Otherwise, for the drain problem he basically said to call a different company. Didn't suggest pipe drain auger which other company did for $100. Your technician charged us $66 just for coming out and not doing anything."
richard S. 8741 apalachee dr., ohio June 08, 2022 "Michael did a great job, and made great assessments and recommendations."
rita B. fairfield, ohio June 08, 2022 "Very pleased with the service person. Very kind, helpful and understanding. Great job!"
michael G. cincinnati, ohio June 08, 2022 "I have the Plus plan and was told when I called there would be no charge to see why my home was not cooling as it did before since I had just a few weeks before had a full Spring tune-up. And then at the end of the visit despite nothing was done to remedy the problem other than to just look at my cooling system was charged an $89.00 diagnostic fee but nothing was diagnosed. I called to question why I was charged when I was told there would not be a charge and was told Mike would be in touch with me. As of today, I have not received a call back from Mike."
william M. new richmond, ohio June 06, 2022 "I was unable to get home in time for maintenance.. My was was here for the maintenance. The following are her comments: He's very good! Justin made me feel feel very comfortable. Conversatio easy and natural. Thanks ! Have a nice day!"
carlos D. lebanon, ohio June 05, 2022 "I've always been pleased with the professionalism of the Knochelmann staff that I've dealt with."
michael H. west chester, ohio June 04, 2022 "The technician was very professional and knowledgeable without misrepresenting the limits of his expertise."
debbie K. cincinnati, ohio June 04, 2022 "Good communication. The technician was knowledgeable and kind."
charles J. erlanger, kentucky June 02, 2022 "Excellent customer service and explanation of service rendered."
kathy D. cincinnati, ohio June 02, 2022 "I was very satisfied with Justin on his visit. i also like paying one price foe the whole year"
joanne S. cincinnati, ohio May 31, 2022 "Knochelmann Service Expert representatives have always been very helpful and informative when ever they have been in my home. I never felt pressured to buy or replace the furnace or water heater."
erin J. loveland, ohio May 29, 2022 "Plumber was very nice, on time, and worked hard to find and fix the issue. They were also able to get me an appointment same-day."
kyla/tommy J. cincinnati, ohio May 25, 2022 "I have had terrible service all around. I would not recommend this company. Ive spent hours on the phone with customer service, multiple technicians who have not followed up on service calls, and am now over a week into the AC not being repaired. Customer service has now told me multiple times that main office would call me to discuss my concerns and no follow up has been given."
marilyn B. cincinnati, ohio May 23, 2022 "Dominic showed up on time. Was polite and explained everything he did to the hvac system to me. Very helpful."