What to Expect During an AC Repair Appointment

So, all of a sudden your air conditioner needs repair at your Columbus home and you’re not sure what to expect. It’s daunting enough to let an A/C system repair technician into your home, but then to wonder what they’re going to do could add a whole other level of concern. But fear not! Stevenson Service Experts is here to inform you on the basic A/C system repair process so you can be informed when an expert A/C system service technician needs to pay you a visit. 

AC Repair Starts Simple 

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to check it to make sure that it’s not merely a thermostat settings issue. The technician will confirm the thermostat is flipped to cool and then reduce the temperature to see if that will start up the air conditioner. A flawed or incorrectly connected wire could be all that’s keeping you from a comfortable home. 

If there is still an issue, the technician may need to look at your circuit breaker box. They may switch the circuit switches to off and then back to on to see if that activates the AC. 

Getting to the nitty-gritty of AC Repair 

The repairman will then likely request to see the air conditioner. Similar to a doctor, the technician will begin their trial and error testing process. There are several things that could be the reason for an air conditioning system that isn’t operating properly, and it’s up the service tech to check all the possible causes starting from the most usual issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer. 

During the air conditioning diagnosis, they will likely check the air filter to verify it’s not obstructed or needs to be replaced. They will inspect your AC refrigerant levels, confirm the air condenser fan is circulating properly, verify that the size of your AC is suitable for the size of your home, and examine the electronics, safety controls, and wiring. 

Once the air conditioning service tech has identified the issue, he or she should explain all your choices to you. The conversation will typically start with the technician explaining what the trouble is, what part (if any) failed, how or why it died, and A/C system operate}. 

The technician will then go into your choices, which will include changing out the part and correcting the problem, but may also include upgrading parts of the A/C, the air conditioner itself, or your entire heating and cooling system. In certain cases, it may make more sense to buy a whole new heating and cooling system, specifically if the A/C system is past its prime, or prone to breaking down again and end up with you spending more on air conditioning repairs in the long run. The service tech will go over how much time, effort, and cost it will take to rectify the problem. 

The technician may at this point explain what could have avoided the issue or part failure and how to keep a future issue. This usually includes being proactive with annual maintenance, which not only helps avoid an AC breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert air conditioner repair businesses will offer an annual maintenance plan so you don’t have to stress about making future HVAC tune-up appointments for your home. 

Finally, they will discuss the process for repairing the failed part or correcting the trouble. If you decide that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts required and schedule your next appointment to fix your air conditioner. Or, if the part needed is already obtainable on their van, they will move forward with the AC repair work with your consent. 

Keep in mind that throughout Columbus you’re in good hands with Stevenson Service Experts. Our service techs are ACE-certified and have been through extensive background checks so you can feel comfortable with the people we send into your home. If you ever come across any questions about your AC or what to expect with your air conditioner repair, give us a call day or night at 614-334-3192 and we’ll be happy to explain the process. 

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