What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioner needs repair at your Sharonville home and you have no idea what to expect. It’s nerve-wracking enough to allow an AC repairman into your home, but then to not be sure what they’re going to do could add a whole other level of concern. Not to worry! Knochelmann Service Experts Heating & Air Conditioning is here to inform you on the standard AC repair process so you canyou will be ready when an expert air conditioning service technician needs to come out to your house.

It Starts Simple

When the repairman arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to take a look at it to make sure that it’s not just a thermostat settings issue. The technician will confirm the thermostat is programmed to cool and then reduce the temperature to see if that will trigger the air conditioning system. A faulty or wrongly connected wire could be the culprit that’s keeping you from a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They might set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty

The technician will then likely request to see the air conditioner. Same as a doctor, the service tech will begin their trial and error testing process. There are multiple factors that could be the culprit of an AC that isn’t running properly, and it’s up the technician to check all the possible causes starting from the most normal issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the air conditioning diagnosis, they will probably check the air filter to verify it’s not blocked or requires replacing. They will check the A/C system’s refrigerant levels, confirm the air condenser fan is rotating properly, verify that the size of your A/C system is appropriate for the size of your residence, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the AC technician has found the issue, they should explain all your choices to you. The discussion will typically start with the technician explaining what the issue is, what part (if any) failed, how or why it failed, and what function that part has for your air conditioner.

The service tech will then go into your courses of action, which will entail swapping out the part and resolving the trouble, but could also include upgrading parts of the A/C, the AC itself, or your complete heating and AC system. In some cases, it may make more sense to invest in an entire new heating and AC system, especially if the AC is past its prime, or likely to break down again and end up causing you to spend more on air conditioning repairs in the end. The service tech will discuss how much time, effort, and cost it will take to fix the trouble.

The technician might at this point explain what could have been done to avoid the problem or part failure and how to avoid a future problem from happening. This typically includes seasonal maintenance, which not only helps avoid an AC breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert AC repair businesses will offer a yearly service plan so you don’t have to stress about making future heating and cooling tune-up appointments for your home.

Lastly, they will explain the process for repairing the failed part or resolving the trouble. If you determine that air conditioning repair is better for you than investing in an AC system upgrade, the repairman will order any parts needed and schedule your follow-up appointment to fix your air conditioner. Or, if the necessary part is already accessible on their truck, they will begin the air conditioner repair work with your go-ahead.

Remember that throughout Sharonville you’re in good hands with Knochelmann Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever come across any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call around the clock at 859-905-0834 and we’ll be happy to discuss the process.

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