What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Sharonville home and you have no idea what to expect. It’s stressful enough to allow an AC repairman into your home, but then to not be sure what they’re going to do could add another level of anxiety. But fear not! Knochelmann Service Experts is here to fill you in on the standard AC repair process so you’ll be ready when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might seem silly, but they need to take a look at it to make sure that it’s not just a thermostat settings error. The technician will confirm the thermostat is programmed to cool and then reduce the temperature to see if that will trigger the AC. A faulty or wrongly connected wire could be the culprit that’s keeping you from a comfortable home.

If there is still an issue, the technician may ask you to see the circuit breaker box. They might set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The repairman will then likely request to see the air conditioner. Same as a doctor, the service tech will start their trial and error diagnosis process. There are multiple factors that could be the reason for an air conditioner that isn’t running properly, and it’s up the repairman to inspect all the possible causes starting from the most normal issues to the least. This process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioning diagnosis, they will most likely check the air filter to verify it’s not clogged or requires replacing. They will inspect your AC refrigerant levels, make sure the air condenser fan is rotating properly, confirm that the size of your A/C system is appropriate for the size of your residence, and check the safety controls, wiring, and electronics.

Have answers, will fix

Once the AC service tech has identified the issue, they should explain all your choices to you. The discussion will usually start with the technician explaining what the issue is, what part (if any) failed, how or why it died, and what that part does for your air conditioning system.

The service tech will then go into your courses of action, which will entail swapping out the part and resolving the trouble, but might also include upgrading parts of the A/C, the AC itself, or your complete heating and AC system. In some cases, it may make more sense to purchase a whole new heating and AC system, especially if the AC is past its prime, or prone to breaking down again and end up causing you to spend more on air conditioning repairs in the end. The service tech will explain how much time, effort, and cost it will take to fix the trouble.

The technician might at this point explain what could have been done to avoid the issue or part failure and how to prevent a future issue. This typically includes proactive maintenance, which not only helps avoid an air conditioning breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioning repair businesses will offer a yearly maintenance plan so you don’t have to stress about making future heating and cooling tune-up appointments for your home.

Finally, they will discuss the process for repairing the failed part or correcting the trouble. If you determine that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts necessary and schedule your next appointment to fix your air conditioner. Or, if the part required is already accessible on their truck, they will begin the AC repair work with your go-ahead.

Remember that throughout Sharonville your system is in good hands with Knochelmann Service Experts. Our service techs are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever come across any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call around the clock at 859-905-0834 and we’ll be happy to discuss the process.

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