What is a Service Call Fee and How Does it Impact Me?

When looking for a trustworthy contractor, you may have come across the term “service call fee.” Also called a “trip charge,” this fee is the expense an HVAC company bills for sending a technician to your home when your heating or AC unit appears to be acting up.

Why Do HVAC Companies Use a Service Call Fee?

A service call fee covers the cost of traveling to your home. After all, this takes time, requires fuel, and accumulates wear and tear on the company vehicle. Keep in mind that service call fees don’t generally come with parts and labor if you decide on a repair or replacement.

How Expensive is a Service Call Fee?

Every HVAC company determines how much to charge for a service call. Some technicians use a standard or flat rate for each service call, while others adjust the cost if the appointment is located outside the normal service radius. The exact cost varies by market and company, but you should expect your usual trip charge to be around $79 to $129.

Who is Responsible for the Service Call Fee?

If you arrange a service call, you will need to settle the trip charge regardless of what step you take later. For instance, you could prefer to proceed with the technician’s recommended repair or replacement, depending on which choice is more cost effective.

You are free to collect varied job estimates from various HVAC companies—just be aware that you can end up paying a trip charge for each one. Even if you take no action after the initial service call, you will still owe the contractor a fee for coming to your home and completing diagnostics.

How Can I Skip Paying a Service Call Fee?

An easy way to minimize trip charges is to purchase an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships include a waived service call fee, meaning we’ll come to your home and assess your HVAC system for free.

Other money-saving benefits of an HVAC maintenance membership include:

    • No overtime charges
    • 15% savings on repairs
    • And much more

If your furnace or air conditioner is malfunctioning, or you’re considering an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is ready to help. We charge some of the lowest service call fees to get your HVAC repair or replacement started. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with special offers on our website. If you’re hoping to enjoy savings and peace of mind while maximizing efficiency and home comfort, give us a call at 866-397-3787 today!

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