No, not Batman. We are talking about Mr. Bruce who assisted our friends Jamin and Ashley Mills from The Handmade Home. After deciding to buy a 40 year old home, the Mills (reasonably) decided to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork checked. Mr. Bruce, who you can see working on the system, has been in the heating and AC repair and maintenance business, coincidentally, 40 years. Was it fate?
He was utterly amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills clan take pictures of him while he checked their home’s heating and air conditioning system. Looks like he’s having a blast to us.
At Knochelmann Service Experts, we offer a 100% satisfaction guarantee and were ecstatic to hear that Bruce was living up to our word. The Mills shared that Bruce was “like the calming father figure” and included that he is the “kind of man you call on for help and can absolutely trust.”
As we train all of our NATE-certified technicians to do, Bruce took his time to explain everything, and if he wasn’t confident they understood, the Mills said he patiently explained it again.
Just like the Mills, many homeowners need to make choices that affect their heating and air conditioning systems, beyond which system to install, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of giving answers to their questions, the Mills learned the gravity of having thorough maintenance of an older system and, more important, “the importance of having the right person and company come out and do it for you.”
While Bruce wasn’t able to provide answers that were all joy and rainbows, he was honest and explained that the decisions made when choosing which heating and cooling system to invest in for your home affects your indoor air quality and the health of your kiddos (and their lungs!).
Bruce made us proud when he helped the Mills family with their recent air conditioner safety inspection and tune-up service. If you are considering upgrading your older system, have questions about your indoor air quality, or are in need of a seasonal tune-up, call Knochelmann Service Experts today and we’ll get you set up with one of our amazing technicians, just like Bruce!