10 Questions to Ask an HVAC Contractor

Finding the right HVAC contractor to replace or service your home comfort system can feel difficult. That choice is noteworthy because the contractor you hire heavily impacts your HVAC system’s quality, longevity and efficiency for years to come.

To help you make an informed decision, research different companies in your area that might be a good fit for the job. Once you create a shortlist of a few candidates with sufficient experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Inquiring about a company’s license and insurance should be the first question on everyone’s list. Hiring a licensed contractor ensures that they satisfy the state and local standards for HVAC companies. Then, insurance safeguards you from liability in case of accidents for the duration of the project. A respectable HVAC contractor can supply proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are available in many sizes. Installing a system that is too big or too small causes inefficient performance and could shorten the unit’s life span. A knowledgeable contractor can assess your home and figure out the suitable heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioning brands offer designs with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you locate the optimal fit for your specifications. To get an idea of equipment quality and prices, consider making a list of brands the contractor endorses and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is less risky than a verbal one. With an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you recognize where your money is going. Get estimates from many HVAC contractors to help you compare prices and protect you from unanticipated costs.

Remember, low-ball estimates don’t always lead to the savings you expect. You’ll likely end up with second-rate equipment and poor customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC field’s standard. However, you should also inquire about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, displaying confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Routine tune-ups are crucial to maximize your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your furnace and air conditioning company promotes solid long-term HVAC performance. It also prevents you from restarting your search for a skilled contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work calls for permits from local or state authorities. A reliable contractor should handle this process on your behalf, saving you time and anxiety throughout the installation process.

8. What Are My Payment Options?

It’s important to understand how a contractor structures their payment schedule. Be sure to ask if they have financing options or if they require full payment when the project is done.

9. How Long Will the Installation Take?

HVAC installation times will change based on the project’s size and complexity. Even so, having a clear timeline is fundamental to reduce disruption to your daily routine. Your contractor should give a sensible time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should certainly be able to advise you on ways to improve energy efficiency by doing a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific actions may help you qualify for a less expensive heating and cooling system. The result is a more wallet-friendly up-front investment and reduced utility bills for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we know that choosing the right HVAC contractor is an important choice you shouldn’t take lightly. As industry leaders with years of experience, and as one of almost 100 Service Experts locations across North America, the staff at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our commitment to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer peace of mind and the assurance of a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to give us a call at 866-397-3787. When you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the appropriate decisions for your heating and cooling needs.

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