At Knochelmann Service Experts, we care what our customers think. Our team of skilled HVAC service techs are as dedicated to providing first-rate customer service as they are to meeting your heating, cooling and plumbing needs. But, you don’t have to take our word for it.
Some praise our reliable, professional and knowledgeable service teams. Customers also tell us they value the fast response and quality service, while others say the HVAC systems we install are still going strong many years later.
Ready to join the ranks of satisfied Knochelmann Service Experts customers? Call us today to schedule an appointment for your heating, air conditioning and plumbing needs.
November 30, 2023
November 30, 2023
Good and friendly service.
November 29, 2023
November 29, 2023
Lucas really explained well. Great experience
November 29, 2023
November 29, 2023
I’m so happy that these young men are my plumbers. Knowledge is power and Dylan and Kyle came over the other day to help me out with a pre built steam shower I’m installing. They confirmed what the builder thought. It needs a new assembly panel. The vendor agreed to send because I had Kyle, Dylan and my builder agreeing that’s what it needs. I had them come out again to clean out a drain. Colin accompanied Dylan and they made my drain keep up with the water! While they were here, I asked about why my toilet needs an extra half flush to fill the bowl back up. Dylan showed me it was simply a loose hose and fixed it. Colin and Dylan looked at my water heater and told me the previous plumber, that despite him being a master plumber, had very sloppily installed my water heater. I appreciate this extra knowledge because I have to deal with previous plumber ( not with Knochelman). had switched my copper pipes for pex but also reversed my hot and cold lines. Maybe it’s because I’ve seen some of the worst when it comes to plumbers is why I really can’t say how much I appreciate the crews at Knochelman in both plumbing and HVAC. Have these guys fix your stuff because they’ll tell you like it is and give a competitive price on their excellent work!
November 29, 2023
November 29, 2023
Winter update :-) Puspa came out with his boss to install a new canister on my steam humidifier (which is in a crawl space under the house). He brought his boss because he hadn’t maintained this kind of device before and he was learning how. Always impressive. Someone else might have just tried their best with a possible failure. I appreciate the care Puspa, Sam, his boss, and all the techs that have come out from Knochellman over the years. Fall update: Puspa came out again. Very patient, very thorough. He said something that no one at Knochelmann had said in the 10 years I’ve had the system: shut down the system while mowing. This prevents the compressor from sucking up grass clippings and clogging the fins. He said the system had to work harder to overcome that clog. Made perfect sense, and it was good of him to tell me. Had spring maintenance done. Puspa was careful of my property, having to use an extension ladder for attic access, he made sure the ladder was positioned such that the interior drywall was protected. In the past, I’ve provided a 6 ft ladder that they’ve had difficulty using (there being 8 ft ceilings). Puspa provided his own (or Knochelmann’s?) extension ladder which worked much better. That should be standard equipment in all the service trucks. Care was taken with preserving thermostat settings as well. Earlier review: Just had Teance Godfrey out for fall maintenance and determined thermostat needed to be replaced. There were some delays getting the right part (at one point, he was provided with a faulty replacement(!)), but Teance was always pleasant, patient, and knew his stuff. He made sure everything was fine by the book, and was health-safety conscious. Earlier review: Five years into ownership of Lennox Signature system, had the first serious problem. Thermostat indicated air handler motor blower problem and shut the system down. Called Knochelmann and tech Michael Carter came out that day. Turned out I needed a new blower motor. He came out three days later to install. Very hot day, attic installation. It was rough for him, but he did a very good job. Made sure blower fan was balanced and air handler was securely closed. It seems quieter now (not that it was loud before). He indicated that especially with an attic installation, he’d recommend a Blue-Tube UV light to kill mold, etc, in the system, and in the house. I had him do that as well. I appreciated his expertise and care.
November 29, 2023
November 29, 2023
Technician Jeff was knowledgeable and thorough in cleaning and checking my AC system. Great service!
November 29, 2023
November 29, 2023
Update 11-29-23 Dylan and Collin came out within an hour of my call to service my tankless water heater. The heater is over 13 years old so they were unable to fix it on the spot because the descaling system is out dated. They gave me a couple of options. I am very pleased with their response and service at this time. Lucas serviced our home heating system today. He was very thorough and professional. He explained everything he did, took pictures and hooked me up with a plumber. We have been with Knochelmann for over 20 years. Always happy with their technicians.
November 29, 2023
November 29, 2023
All I can say is that Joe Hemmerle is excellent! 6.10.2022 Justin performed a great check up on our AC! 11.29.23 Once again Knochlemann sends the best! Thank you Brandon and James!
November 28, 2023
November 28, 2023
Jeff and Matt were prompt and courteous. Appreciated their service today and knowledge provided.
November 28, 2023
November 28, 2023
Jeff and matt did a great job.
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